Data Protection

Last updated: November 2026

This page is a short summary for businesses that use QuoteCaptain of how we look after the information you and your customers give us. Our full Privacy Policy has the detail.

Whose data it is

Your business details, your prices, your estimates and your customers’ details are yours. We handle them on your behalf, only to provide QuoteCaptain to you.

What we hold for you

• enquiries your customers send by email, website form or phone
• customer names, email addresses and phone numbers
• vehicle or job details and the estimates prepared from them
• acceptances, declines, bookings and text messages

Where it is kept

Each business has its own separate records, kept apart from every other business. Records are stored with established cloud providers, some of which store information outside Australia.

Who can see it

• You, through your private dashboard link. Keep that link private.
• Our staff, only when needed to set up, support or fix your account.
• Service providers that process it for us, such as artificial intelligence, email, voice and text messaging providers, only to deliver the service.

What we do not do

• We do not sell your data or your customers’ data.
• We do not use your customers’ details for our own marketing.
• We do not store payment card numbers. Payments are handled by Stripe.

If you leave

When you cancel, you can ask us for a copy of your records or ask us to delete them.

Questions

QuoteCaptain is a product of 1st Line Digital Pty Ltd
ABN: 81 101 196 258
Contact: quotecaptain.com.au/contact